Bespoke International Group Limited is a Global Business Solutions (GBS) Provider, otherwise previously referred to as a Business Process Outsourcer (BPO), that provides back-office and multi-channel contact centre services, such as Customer Care, New Acquisitions, Lead Generation, Revenue Protection / Collections, etc, within the Energy, Retail; eCommerce, Finance and Telecommunications sectors for source geographies such as the United Kingdom; the United States and Australia.
Cowry Consulting is one the world's leading Behavioural Science consultancies and we're on a mission to make businesses as human as humanly possible.
We specialise in the financial services, retail and utilities sectors and use behavioural science to add the human touch to businesses, transforming the customer and employee experience. With a deep understanding of how we all make decisions and think, Cowry uses behavioural science to help you create elegant and effective experiences for your customers and employees.
We deliver transformational results for our clients, such as Amazon, HSBC, Standard Life, Fidelity, Legal & General, SSE / OVO, Tesco, Walmart, O2, Sky and others.
To date, we’ve helped them improve their customer service, remodel their communications, optimise their UX and improve their health & safety. After conducting a friction audit of your challenge, our team of Behavioural Designers and Choice Architects translate these into fluent behavioural designs. We use the latest thinking in behavioural science which together we practically apply to your business. We are a team of behavioural economists, psychologists and cognitive scientists with a passion and skill for behaviour change. If you would like to know more, please get in touch for a chat about how we can collaborate.
Lightico is an award-winning SaaS platform that empowers businesses to accelerate customer journeys. With the Lightico Digital Completion Cloud™, companies leverage no-code workflows to collect customer eSignatures, documents, and payments, and authenticate ID in real time — straight from the customer’s smartphone. As a result, businesses enjoy faster and shorter sales and servicing cycles, boost NPS, and significantly improve their completion rates.