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Customer Feedback & Testimonials

With 4 years at the forefront of the CX market and a 97% average satisfaction rating… hear what past delegates have to say!

‘Really educational. Great to hear from such a diverse range of speakers representing different organisations and topics.’ InterContinental

'Really beneficial and useful insight. Very positive and I'm looking forward to implementing some strategies discussed.' Barclaycard

'Informative and really useful to get information on what other companies are doing in the area of customer insight.' NFU Mutual

‘Informative and engaging. Fantastic speakers and a great forum for networking with peers and industry experts.’ Superdrug

'Allowed much needed time and space to review current strategies in the market and opportunities to network.' Barclaycard

‘An informative and varied day of speakers from relevant and forward-thinking organisations.’ English Heritage

‘A great way of getting up to speed with best practice and benchmarking our journey against that of our peers.’ Travis Perkins

'Great content, all the speakers were generous sharers and it made a difference.' Bank of America

'A great collection of passion and talent from the financial service sector.' Capita Employee Benefit

'Interesting and thought-provoking content that you can take back to implement new ideas in your own business.' TUI

‘Good opportunity to see how others are embedding customer experience in their ways of working.’ National Grid

'A great sanity check for the issues facing our business - and a way to find ideas for solving them.' Mead Johnson

‘Really informative presentations that gave me food for thought. Really enjoyed the conference.’ British Red Cross

‘Very informative. Some great nuggets to take away and consider within our own organisation.’ The Caravan Club

'Engaging and interesting.' Millward Brown

‘Useful local north based conference helping people share and discuss common themes and challenges!’ N Brown Group

‘Good opportunity to see how others are embedding customer experience in their ways of working.’ National Grid