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The Customer-Focused Contact Centre Conference - Effortless Experiences Returns LIVE In Central London On 21st June 2022! Book Today & Save £200!

Confirmed Speakers For 21st June 2022 Include...

  • Dawn Cronogue, Contact Centre Director, Brakes
  • Trina Curry, Change Manager, Danone
  • Richard Murray, Global Customer Services Director, Cambridge University Press & Assessment
  • Charlie Adams, Customer Service Operations Manager, Vitality
  • PLUS interest from Air France-KLM, BNP Paribas Personal Finance, Carpetright, SSE Business Energy & Many More!

Hear What Previous Conference Attendees Think:

‘‘Really well organised and insightful.’ Eurostar.

‘Interesting and a great networking event.’ Sussex Police


‘Brilliantly insightful and engaging.’ Dorothy Perkins

Sponsored By: 

Exhibition Stand Package - Only 8 Remaining!

  • 3 x 2 metre exhibition area in the main networking room.
  • Branding on the on-the-day Conference materials.
  • Corporate description with full contact details to appear on the on-the-day Conference materials.
  • Logo/button with hyperlink to be placed on the homepage of the conference website.
  • Logo and corporate description to appear on the partners’ page of the conference website.
  • 2 delegate passes.
  • Delegate list. Name, job title and company.

    Investment: £3,500 + VAT

Cross-Sector Brands Speaking In 1 Day: Customer-Centric, Human-Touch New Tech • Remote & Hybrid Contact Centres • Seamless Customer Journeys • Voice Of The Customer & Behaviours • New Tech, AI, Self-Serve & Chatbots • Future-Proofed Omni-Channel Mix Strategies • Colleague & Customer Experience • Attract, Engage & Retain Agents Post-Pandemic • Maximise Operational & Service Efficiencies