Formed in 2000, Wavenet has grown to become a respected, multi-award-winning provider of unified communications, business telephony, and cybersecurity solutions. Ever since our inception, we’ve always focused on providing simple, secure solutions to real business challenges – and it’s this drive to help businesses do better that sits at the heart of the Wavenet ethos. Wavenet, making your business brilliant.
Wavenet’s contact centre solutions are designed to seamlessly integrate with various telephony systems, and offer a wide array of features, from intelligent call routing and interactive voice response (IVR) to robust analytics and reporting tools, empowering organisations to provide exceptional customer experiences.
Our vendor-agnostic approach means we continuously evaluate and adapt to emerging technologies, ensuring our partners and clients stay ahead of the curve in an ever-evolving landscape. By choosing Wavenet, businesses can gain a strategic advantage, knowing they have a trusted partner committed to their success, regardless of their technology choices. Together, we create customer-centric contact centre solutions that drive results and customer satisfaction.
Wavenet are delighted to partner with Five9, an industry-leading provider of cloud contact centre solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually.